When you use our Online Platform we will ask you for this information, Creation of an account. When you create an Account with us we ask you to add your email address with a secure password. You can also use a social networking account, such as Facebook, to create a Daxdi Account. If you create an account through social networks, we will receive basic information from your social networks account, which we will use to create your account, including the email address associated with your social networks account. We may also receive information about status updates or content that you have viewed or clicked on while using that social networking account. In addition, you can check and change the privacy settings on the relevant social networking site, which will change which information we have access to.
Creating your Daxdi profile. After you have created your Account, we will ask you for additional information before you can use all the features of our Online Platform: your full name, email address, phone number and address. We may also ask for your date of birth, bank account number and, if applicable, your VAT number and your companies Chamber of Commerce number. We need this information to contact you, to ensure that the Lots can be sent to or collected from you and to ensure that you can receive payments or refunds.
Customer service. When you contact our Customer Service team or when they contact you, we collect information about the reason for this contact. We will also collect the information you provide to us by phone or email, including any communication we have with other Users about you or the Lots you have offered or purchased. You may also communicate with other Users through our Online Platform. If you use this feature we may review, scan or analyze your messages for the purposes of fraud prevention, risk assessment, investigation or customer service.
Information from your browser. When you use Daxdi we automatically collect certain information that your browser sends, even if you have not created an account or are not logged in. This information includes details about how you have used the platform, your IP address, access times, hardware and software information and information about the device you used.
We use your personal data for the following reasons: To make your experience with Daxdi as smooth and easy as possible. We use your data to fulfil our contractual obligations to you, while ensuring that you can enjoy all the exciting features of our online platform. For this reason we use your data to: Give you access to use all the functions of our Online Platform, including the payment functions. Make sure that the screen you see is compatible with your browser and device. Support you if you have any questions or problems with your Account or transactions. We may contact you in a number of ways to help you resolve problems: by email, phone, text messages or notifications. Send you status updates, invoices and/or payment reminders by email, SMS, WhatsApp, any other direct messaging platform, or notifications. Keep our internal administration in order. Provide, customize, measure and improve our advertising and marketing. We want to provide all our users with a great experience on our Online Platform. To help us achieve this goal, we want to know what Users click on and what you think of our Services. In this context, we process your data for:
We take the security of your data very seriously. That is why we have security procedures and technical restrictions in place to protect your data from unauthorized access, destruction or alteration. In addition to our security measures, such as encryption of your data, we recommend that you choose your password carefully and ensure that you keep your login details secret.
If you believe that we have violated your privacy rights, please let us know by sending an email to privacy@Daxdi.com. Once we have received your email, we will investigate as soon as possible. You can also file a complaint with the relevant national supervisory authority.
20-22 Wenlock Road
London, N1 7GU
We respect your privacy rights, you can choose to disallow the data collection for certain services. However, not allowing these services may affect your experience.